Dynamic Broadband Service Manager

Broadband Service Provider Challenges

Broadband service providers today face multiple challenges forcing change in broadband service delivery, including growing subscriber Internet usage driven by increased consumption of rich media content, competitive OTT video offerings, government regulation, declining revenue growth and increasing operating costs. There is a growing need for usage-based services delivered via subscriber-centric, service management infrastructure, enabling broadband providers to rapidly develop and deploy a portfolio of usage-based services that engage the subscriber in management of their service. This new generation of broadband services will enable operators to realize the benefits of improved network utilization, increased revenues and reduced operating expenses.

A Next-Generation OSS for Broadband Service Management

Active Broadband Networks' Dynamic Broadband Service Manager (DBSM) is powering a new era of usage-based, user-managed services. The DBSM is a next generation operations support system that combines dynamic subscriber, service and network resource management in a single, integrated, modular platform, and addresses the complete cycle of demand planning, broadband service management and subscriber experience management. The DBSM tightly integrates subscriber data management with policy-based service and traffic management, enabling broadband providers to match service plans to subscriber service use, increase subscriber choice in service plans, communicate service use to subscribers, and facilitate on-demand, self-service provisioning through web-based portals. 

Leveraging Big Data Technology for Scalability and Performance

Delivering these new services requires operators to collect, process and store vast amounts of detailed subscriber usage, service and network information, which is used for resource-aware, policy-based service and traffic management, leveraging the dynamic service control capabilities inherent in the broadband access network. The DBSM is a high performance software system that leverages Big Data technology and a sophisticated data management architecture to scale to millions of subscribers in a linear, pay-as-you-grow fashion while maintaining a modest hardware footprint. It utilizes standard data collection protocols to extract information from elements in the existing network infrastructure, and doesn't require the deployment of any additional network elements. The DBMS also bundles powerful business intelligence tools for analyzing subscriber usage, service and network data for network capacity and service planning.